Having been in business for 23 years, and based in Nevada, Rushmyessay.com is considered an old essay writing service. It is focused solely on academic writing for college and grad students. With so many years in the custom writing business, there is plenty of information about the company, which we have summarized here. In all, we look at offered products and services, pricing, quality of products, benefits, policies and guarantees, customer support, and, probably most important, customer satisfaction.
As stated, Rush My Essay is focused only on producing academic papers and other work for college and graduate students. Among its many products and services are the following:
- custom essay
- research paper
- term paper
- case study
- lab report
- annotated bibliography
- critique and analysis
- literature review
- thesis sections
- dissertations chapters
- editing and proofreading
- problem solutions
- various types of essay writing
In all, students can pretty much get whatever type of assignment and writing needs they may have from this company.
Prices and Discounts
Pricing ranges from $19.99 – $58.82 for any type of research or writing, and it varies only by deadline urgency. There is no differentiation for academic level or type of academic writing.
Students have three options for writers – basic, premium, or platinum, and the price differs accordingly.
There is a discount program, ranging from 5 – 15%, depending on the total pages of an order. New customers get a 22% discount, and there are also seasonal specials that range from 20 – 30%.
Students can also purchase pre-written samples to use for reference and research. Prices vary depending upon the length of the product.
Offers and Extra Services
Standard freebies are offered – title page, bibliography, formatting, plagiarism check, outline, and revisions. We always chuckle when a writing service list email delivery as a free service, as Rush My Essay does.
The extra fee-based services include paying more for a higher quality writer.
To judge quality, we put out a call to customers to submit copies of their custom writing products. In this case, we received several. We also reviewed samples that Rush My Essay has on its site. These ranged from average to exceptional in terms of structure, composition, style, and resources.
Rushmyessay.com states that all of its writers possess either a Master’s or Ph.D. degree and are all Americans. It also states that, before a writer is employed, degrees and credentials are fully checked. When students order paper writing, their order is matched with a writer who has suitable credentials to produce that academic writing.
There is a customer support department that can be contacted via phone or live chat, and we did so three times. Each time we spoke with a different support team agent and asked the same very detailed questions.
One of our concerns was that, after reading a footer page on dissertation assistance, we felt that perhaps whoever wrote that page did not really know what a dissertation was and how long it would really take to produce even one chapter of such a project. A dissertation is described as a piece of writing that could make up 70% of a course grade. Anyone in a doctoral program knows that a dissertation is a separate huge project and not part of any course. And each of the support team agents we spoke to did not seem to understand what a dissertation was either. This put up a bit of a red flag for us.
Other than this, we found support agents friendly and helpful.
There is a Terms and Conditions Agreement along with a GDPR Compliance piece. Along with these, there are some guarantees – 100% original essay and paper writing, revisions, quality control review before delivery to a customer, absolute privacy, and secure payment procedures.
In addition to the customer academic papers we received and reviews, we checked for reviews on Site Jabber and Trust Pilot. Here is what we found:
- There were 19 reviews on Site Jabber. Six of them were very negative, complaining about foreign writers. Others rated their college papers as average, and some were highly pleased.
- There were no reviews at all on Trust Pilot.
Pros and Cons
After our investigation, we can list the following pros and cons:
- Company website well-organized with complete information
- Samples of college papers reflect suitable writing for the level
- Helpful section of “Tips” for essay writing.
- Responsive customer support
- Customers complaints about late delivery and poor writing
- Dissertation services are strangely described
- Three-hour time frame for a research paper or term paper is unrealistic
Rush My Essay is a legitimate and long-standing company providing a custom essay and papers, along with lots of other academic writing. Based upon customer reviews, it appears that the quality of the product is dependent upon the writer who has been assigned. We would recommend that, if you intend to use this company, you pay the extra for a higher quality writer.