PaperHelp.org Review

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Rank Website Features Price Editor's Rating Details
1 No upfront payments. Writers bid on your order. Live chat with writers. from $12.40/page
2 Highest writing quality. Multiple types of academic papers. from $12.99/page
3 24/7 customer service. 2000+ qualified writers. All assignment types. from $13.50/page

Paperhelp.org has been in the writing service business since 2008. We are not certain of its actual headquarters, but it does state that it serves English-speaking students at all academic levels of study. We have a number of our website users who have used Paper Help for their academic writing, and some have requested PaperHelp review. To prepare the summary that follows, we have read every word on the company website, have checked out the specific details of the custom writing products on its footer pages, looked at prices, discounts, and extra services, contacted customer support and spoke with different support team agents, tried to find sample writings, and then looked at customer reviews that we found on our site and out on the web. Here goes.

Summary

Paperhelp.org offers a complete array of custom essay and paper writing, along with a bunch of other products and services. Here is a list of the most popular types of academic writing requested:

  • Research paper
  • Essay writing of all types and at all levels
  • Term paper
  • Book/movie review
  • Assignment completion
  • Literature review
  • Case study
  • Lab report

  • Presentation
  • Admission/scholarship essay
  • Problem-solving assignments
  • Multiple choice test-taking
  • Other academic papers in part or total, such as thesis and dissertation
  • Editing and proofreading
  • College papers re-writes

 

The company states that, no matter how unique and complex academic papers may be, it can handle anything a student may need.

Prices and Discounts

There is a pricing structure on the site, in the form of charts for all of the custom writing products and services that are offered. Costs begin at $12/page for a high school essay with a 20-day deadline and graduate up to $56/page for Ph.D. level orders with short deadlines. Separate categories – editing, test-taking, and admissions essays are also charted. The priciest product is an admission or scholarship essay.

 

There is a newcomer discount of 15%. However, only 5% is in the form of a price reduction. The other 10% is put on account for a future order. This is a bit different from standard discounts offered by other writing service companies.

We should note that payments made be made by all major bank cards and that they are secure and safe.

Offers and Extra Services

There is a brief mention that customers do get a free title page and bibliography. Most everything else is fee-based:

  • Three writer options – basic, top, and premium – cost is listed on the order form
  • VIP service – $15.00
  • Plagiarism Report – $10
  • Update Texts – $4.00
  • Table of Contents – $10
  • Abstract – $15
  • Editor Check – $52

Choosing these can make a paper writing order pretty pricey.

Papers Quality

This is the most important thing for the customer. To judge quality, we usually look at samples on the website. Unfortunately, these are not given. So, we had to ask some of our users to give us copies of the products they had received. We did get some college papers and had the chance to review them.

The verdict is rather mixed. There were some exceptional pieces, some average ones, and one or two that would obviously require revisions.

Writer`s Proficiency

Paper help states that all of its writers are native English-speakers with degrees with academic writing backgrounds. We have not information that disputes this, other than some obvious grammatical and word usage errors on some of the samples we reviewed that indicate4d a possible ESL writer.

Probably, to get the best custom essay and paper writing, a student should consider paying the extra price for a higher level writer.

Customer Service

There is a 24/7 customer support department, and we verified this by contacting support team agents by phone, chat, and messaging at all different hours. Agents were friendly and helpful, although they struggled to answer some of the more detailed questions about graduate level projects, such as theses and dissertations.

Guarantees

There are a number of policies but are not easily seen. If you click on the Terms and Conditions link, you will get a list of all of the policies, many of which hold some guarantees – privacy, revisions, money-back, use of cookies, and a disclaimer. In all, customers have the following guarantees:

  • Full confidentiality
  • Secure payment methods
  • Revisions within the specified time period
  • Money-back under certain conditions
  • Quality Assurance disputes

Customer Reviews

In addition to the reviews that were submitted to us, we looked at Site Jabber and Trust Pilot to get even more. Here is what we found:

  • There are 496 reviews on Site Jabber, and they range from highly satisfied to completely dis-satisfied. The overall average of rankings in several categories is between 3 – 4 on a 5-point scale. Biggest customer complaints were poor writing, poor customer service, and failure to get refunds. One customer stated he had submitted very detailed specifications for his research paper, and they were not followed at all.
  • Average ratings on Trust Pilot were better. Many customers are very satisfied. Complaints related to the contention that non-English speaking writers were being used, something that we found too.

If we had to summarize here, we would say that paying extra for better writers is probably the best way to go.

Pros and Cons

Here is our shortlist:

Pros

  • Complete offerings of custom essay and paper writings + other products and services
  • Policies and guarantees clearly explained
  • Lots of extras are offered

Cons

  • Pricey when extra options are taken
  • Possible ESL writers at the basic level
  • No samples for visitors to review

Our Verdict

Paperhelp.org is a long-standing legitimate source for essay writing, research and term paper products, as well as for a large range of other products and services. If you are looking for college papers and even graduate level writing, we recommend paying the extra price for a better writer and perhaps an editor check.