FreshEssays.com is an essay writing service for students ranging from high school to Ph.D. levels. They also offer business-level writing services and additional features such as editing and proofreading. By taking a closer look at their website, policies, pricing, and Fresh Essays reviews, we will review the writing service top-to-bottom. This will help determine how viable it is for academic writing so that you can make a more informed decision about your college papers.
Summary
This writing service advertises itself as an “essay writing service for smart students” and offers academic, business, and editing writing services. Among all else, they offer custom essay writing, article writing, bibliographies, assignments, and case studies. On the corporate end, they offer business plans, presentations, reports, and speeches. Overall, anyone will find something to order on this writing service. FreshEssays.com is operating since 2010 and claims that 95% of its writers are native English speakers from around the world. Their landing page lists over 1000 writers who are active at any moment, and you can choose which country you want the writer to be in. This is meant to help improve the quality of your academic papers if the writer shares your perspective on academic writing.
Prices and Discounts
FreshEssays.com offers various pricing levels based on the complexity, urgency, and scale of your academic writing. An additional keyword we can attribute to FreshEssays.com is “affordability”. High school students can receive papers starting at $10, while Ph.D. level students can get them done for $20 per page. The prices naturally increase with shorter deadlines, and the writing service features same-day delivery. Despite that, these prices are on the lower end of the spectrum compared to other platforms. Different pricing policies are applied to editing and problem-solving services, so you can adjust your order based on your budget. A 5% discount is available for first-time orders and 10% for second-time orders. A loyalty program is also in place to allow repeat customers to gain FreshEssays.com credit for future orders.
Offers and Extra Services
As other Fresh Essays reviews pointed out, the service does offer several premium services. You can choose a writer, receive VIP customer support, a plagiarism check, and sources used in your paper for an extra cost. You can also ask for an editor to go over your paper to make sure it is plagiarism-free before you receive it. This is worrisome because it begs the question of how well-written regular academic papers are. Separate 5% and 10% discounts are reserved for orders over $500 and $1000 respectively. However, considering that you have to pay for all additional services, that amount will snowball quickly.
Papers Quality
We have ordered custom essay writing from FreshEssays.com to check their writing skills personally. The paper we ordered was nothing out of the ordinary, and we asked for college-level writing. The paper we received was anything but college-level, however. Despite the platform claiming that native English speakers work for them, the paper was filled with stylistic problems, grammar errors and lacked any form of formatting. We were quick to react and ask for free revisions since the paper didn’t satisfy our standards. When the paper came back again, it was of somewhat better quality, but still below average. This raises questions of how legit their claims are about the professional writers working for them.
Writer’s Proficiency
The writer assigned to our college papers was not a native English speaker. While we spotted writing discrepancies in our correspondence, we assumed that it was a case of casual writing akin to social media chatting. However, when the paper arrived, it was riddled with stylistic errors that were unacceptable for academic writing. We found mistakes not only in regards to grammar but the content of the custom essay itself. In the end, we asked for two separate free revisions before the paper was brought to an acceptable level. This is in stark contrast to the advertised, qualified writers present on the site’s front page. It also made other Fresh Essays reviews more legit, meaning that other people had the same issues as we did.
Customer Service
Customer support features on FreshEssay.com are rudimentary and consist of a simple phone number and email. Curiously, their contact page also lists an address in Philadelphia, PA, despite the writing service being registered in Cyprus. An additional chat form is available in the website’s navigation which you can use to reach out to the support team. This is the channel we used to ask some basic questions to gauge the support team’s proficiency. Compared to their writers, the support team was very helpful, and we felt that they gave genuine, objective answers. Judging by customer reviews available on aggregate websites, the customer support on FreshEssay.com is very active and responds to every criticism. Despite that, the writing skills of their staff are not up to par with other writing services.
Guarantees
There are several points in the platform’s terms of service that guarantee your data’s safety and give you rights as a customer. First off, your data is kept private and used only to improve the quality of your academic papers. To guarantee that no one is tampering with your data, you will be required to prove your identity with an ID, passport, or other documents. Up to three revisions are available with each academic writing order. The revision policy is expansive, and you will be able to prove your argument to your benefit. Money-back refund policy is also in place as a last resort if you are completely dissatisfied with your order. Overall, there are plenty of mechanisms here that you can use to your advantage.
Customer Reviews
Fresh Essays reviews paint a very clear image of this writing service, for better or worse. On TrustPilot.com, the platform is blocked, and you cannot read any public reviews. FreshEssay.com is listed as a “bad fit” here. On SiteJabber.com, customer reviews are split down the middle, with equal numbers of 5-star and 1-star reviews, which is staggering. It appears that many of the positive reviews lean toward the site’s business-level writing features, such as presentations and speeches. 1-star reviews present a lot of criticisms about the platform, mainly the fact that most of their writers aren’t native English speakers. FreshEssay.com customer support team is active on SiteJabber.com and tried to respond to as many criticisms as possible. There are too many negative reviews to ignore here, however.
Pros and Cons
Pros
- Customer support is active and friendly
Reaching out to customer support will result in a satisfying experience. You will be able to get clear answers to anything that might confuse you about the platform.
- Discounts and loyalty programs stack up nicely
There are several discounts offers and coupons throughout the site in addition to loyalty and referral programs. You can get a nice first-time deal for academic writing if you snoop around beforehand.
- Detailed terms of service with customers’ rights
FreshEssays.com terms of service are well-written and broken down into multiple policies. Whether you want a money-back guarantee or free revisions, you will find information about that here.
Cons
- Lack of native English writers
Despite the platform claiming to work with native English writers, that doesn’t appear to be the case. Writers on FreshEssays.com aren’t professional enough and lack genuine academic writing experience.
- Overall poor quality of service
Even if you ask for free revisions, the odds are that your paper won’t be corrected properly. It’s concerning that FreshEssays.com advertises “95%+ native English professional writers” when that’s not the case.
- Too many detractor reviews
There are too many critical customer reviews on the web about FreshEssays.com These are not one-sentence spam reviews but rather actual testimonials of dissatisfied customers.
Our Verdict
FreshEsays.com is unfortunately not a great writing service. While it does offer both academic and business writing, the quality of said writing is severely lacking. Their support team is helpful and professional, but customers looking for academic writing need writers with good writing skills, not their support agents. Fresh Essays reviews are also damning and offer insight into exactly what kinds of college papers you can expect from their writers. One thing we can say however is that their papers are plagiarism-free and passed through an internal plagiarism checker before being sent to customers. Luckily, there is a functional money-back refund policy available for you to use if the paper turns out poorly. We’d say that this is not a legit writing service and that FreshEssays.com needs to work on vetting their staff more carefully. Avoid it if possible.
