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You’ve decided you need help from an online writing service. Now, you’re considering the site, How do you know you can trust them with your paper writing needs? Do they provide quality academic writing? What about their prices and discounts? Do they offer customer support you can count on? This review of CustomWritings answers these questions and more.


CustomWritings is an academic service. They specialize in college papers, including research papers, admissions essays, lab reports, dissertations, proposals, book reviews, etc. Overall, their products and services are pretty typical. They also offer some writing for job seekers and small business owners.

This writing service began in 2005. They provide assistance to students in the US, Germany, Australia, and the UK, among others. CustomWritings is headquartered and registered in the UK. Their support team is in Ukraine. This company is a DBA of One Freelance Limited. This company owns multiple academic and business writing companies.

Prices and Discounts

Price is always an important consideration when you purchase paper writing assistance. We recommend finding a good balance between price and quality. In this case, a term paper or other academic work can be purchased for a minimum price of ten dollars per page. That’s for a two week waiting period for a high school student. Academic papers for undergraduate students begin at 14 dollars per page. These prices are pretty average. However, the company has designated certain topics as complex. They claim these will take additional research. These are charged a 20% fee.

First time customers can save up to 33% on their first order and get one page for free. To get this discount, customers must be willing to provide their email address for marketing purposes.

Offers and Extra Services

There are certainly some great essay writing tools and resources at The tools include a plagiarism checker, bibliography tool, thesis statement generator, word count calculators, and college GPA calculator. They also offer an app in addition to their standard website.

Students who place an order can pay extra for the following:

  • ENL writers
  • Smart paper
  • Writer samples
  • Copy of sources
  • Progressive delivery

Finally, there’s a blog and writing guide available on the site.

Papers Quality

We received the custom essay we ordered on time. This, combined with the nifty tools and blog we found, led us to be quite hopeful. Unfortunately, the essay received was below par. The best way to describe it is to say that the paper we received was missing several elements required in academic writing.

Writer’s Proficiency

Our writer didn’t appear to have much experience writing college papers. They presented decent enough writing. However, they didn’t appear to understand the requirements for creating proper citations, formatting properly, and using trustworthy sources.

Customer Service

Customer support can be contacted by phone, online chat, or email. We contacted them with some questions on custom writing and pricing. They were responsive and professional. The support team appears to be competent and well-trained.


The guarantees and policies here are quite standard. Anyone who orders a research paper is guaranteed the following:

  • Completely authentic work
  • Money-back guarantee if work cannot be completed or is canceled
  • Confidentiality, including GDPR compliance
  • Free revisions
  • 24/7 customer support

Customer Reviews

We use SiteJabber and TrustPilot to determine what other students think of essay writing service. On SiteJabber, they have less than three stars overall. This indicates that the customers who have left reviews there are generally unsatisfied. They did better on TrustPilot, with 4.5 out of five stars.

Negative custom writing reviews mentioned poor writing, refusal to complete revisions, and lack of professionalism. Positive reviews thanked the company for great academic papers and generally provided helpful assistance.

Pros and Cons

Here are a few of the positive things we found to be worth mentioning:

  • The support team is helpful and professional
  • Affordable prices
  • A great first time discount

Now some negatives:

  • Lack of writing professionalism
  • Indication from customers that not all guarantees are supported

Our Verdict – custom essay writing company – we reviewed on this website was simply not worth the money. So, rather than using this company for custom essay assistance, we recommend that students visit their site to check out their tools and extra content. We believe these are more valuable to students than mediocre writing.