Home » Essay Writing Service Reviews »

We are writing this review to assist potential customers. Keep reading to learn more about this research paper service, including:

  • Which products and services they offer.
  • Their prices and discounts.
  • Our experience with a paper.
  • Feedback from other customers and websites.
  • Whether the writers are talented.

Summary is an essay service for students. They offer standard academic writing services. Students may order the following academic papers:

  • Term Paper
  • Research Paper
  • Admissions Essay
  • Thesis
  • Dissertation
  • Lab Report

  • Presentation
  • Movie Review
  • Book Report
  • SWOT Analysis
  • Reaction Paper
  • Other College Papers

This site also offers homework assistance. Students may order proofreading and editing too.

The company is a DBA for Universal Research. They are associated with several other services, including Ninja Essay. BestEssay has been in business for more than 15 years. They are an academic writing service provider.

Prices and Discounts

Customers pay according to the number of pages they order. The price per page depends on the quality and deadline. Prices are categorized as standard, premium, and platinum quality. They are slightly above average.

The discounts page lists 5%, 10%, and 15% discounts. The order form has a discount code space available too.

Offers and Extra Services

Besides paper writing, customers can order several extra services from BestEssay. These include:

  • VIP customer support
  • Proofreading by an editor
  • VIP service package
  • Top 10 writers
  • 1-page summary for custom writing

All of the above are paid services. There are also essay samples. These can be viewed for free.

Papers Quality

We received a custom essay on a fairly general topic. It was written for a first year college student. We received it on time. The overall quality was acceptable but not stellar. There were no major errors but several small mistakes. These should have been caught in editing. It would have been better if more research was done.

Writer’s Proficiency

We didn’t ask much of our writer. They did return a completed custom essay. It was delivered on time. So, there is some professionalism. Still, the writing was pretty remedial. We aren’t sure if the writer was a native English speaker. There were some small mistakes in word use. These are common with ESL writers.

Customer Service

It’s quite easy to contact the support team. They provide click to call access to customers in different countries. There’s also online chat. That feature may use bots instead of humans. We spoke to an agent who was able to answer our questions easily and provided detailed answers to our questions on essay writing.


There is a page that lists multiple guarantees. Some are backed with a money-back guarantee. This includes on-time delivery and originality. In other cases, the guarantees are a bit vague. For example, they claim to have superior customer service. They don’t mention what they will do if they don’t provide that.

Customer Reviews

There are no reviews or ratings of on TrustPilot. There are several on SiteJabber. The overall rating is 3.6 stars. The positive reviews note decent essay writing and responsive customer service. Negative reviews tend to mention a lack of help from the support team when there is a problem. They also mention a lack of writer expertise.

Pros and Cons

Here are some positives:

  • No significant writing issues
  • Customer support answers quickly
  • Good discounts
  • Variety of offers from a basic essay to term paper

Now a few negatives:

  • Poor handling of customer complaints
  • Not enough writers with subject expertise

Our Verdict

This is a pretty average academic papers writing service. Writing is best at early grade levels but may not be enough when it comes to college papers. Customer support is quite helpful. Unfortunately, both are less effective when there are issues. If someone needs custom writing for general topics, give this business a chance. For more complex assignments, hire a different paper writing provider.