Welcome to our review of 123HelpMe. We are presenting this overview of this company to educate students and other readers about their products and services. Here, we will go into important details such as quality of work, available services, prices and discounts, essay writing, and customer support. In the end, we’ll give our final verdict.
123HelpMe.com isn’t a traditional writing service. Instead, users pay a monthly subscription for access to previously written papers and paper writing tools. No direct writing services are offered here. However, they are affiliated with Bartleby.com. All plagiarism, citation, and grammar checking tools advertised on 123HelpMe are actually housed on the Bartleby site. Downloadable essays are on the main website. There is a wide variety of academic papers. We located a research paper and a term paper. Other academic papers are available as well. These are categorized according to the subject. They do not offer custom essay service.
Prices and Discounts
Students will find several subscription options here. First option is a 7 day plan for 7 dollars. Next is a flat rate of 74.95. Students who choose this can access up to 20 documents over a 3 month period. For a 3 month commitment, customers can pay 19.95 per month. Finally, it costs 29.95 per month for no commitment. However, a review on Trustpilot mentions that all subscriptions convert to ongoing plans unless they are canceled manually. We didn’t find any discounts except for those mentioned in the subscription plans.
Offers and Extra Services
No additional offers or extra services appear to be available. This makes sense as this isn’t a term paper service.
According to our research, papers are uploaded by students and freelancers. Because of this, quality really varies. To write this 123HelpMe review, we clicked on the category ‘Argumentative Essay’ to read the first paper available. We expected to read an example of an argumentative paper. Instead, we were presented with a research paper about argumentative essays. The writing was not bad but very basic. We checked a few other papers. Most were quite mediocre. Some were pretty good. One complaint we noted was that the categories on the website were quite unusual. Students are very likely to have a difficult time finding what they need. On a positive note, these papers do have good examples of citations.
Customers here don’t get a dedicated writer. So, the only way to judge writer qualifications is according to the papers available on the site. Again, this varies widely.
There is no option available for online customer support or live chat. Instead, students may fill out a brief form to customer support, then wait to be contacted about paper writing or other concerns. In order to use this service, customers must create an account and provide their email address. We submitted a very simple question, and it took several days to get an answer from the support team. The system does send an automated response immediately after receiving a support question.
There are no guarantees here. In fact, the terms and conditions specify that students use this service at their own risk. They should not use the college papers here for anything but examples. No refunds are available.
There are no reviews available on SiteJabber. This is likely due to the absence of custom writing services. There are two ratings on TrustPilot. Both were one-star reviews. One review focused on the site charging his card and making it difficult for him to cancel his subscription. The other mentioned that the website was disorganized.
Pros and Cons
Here are a few positives that we were able to discern:
- Citation examples. Many academic papers have good citation examples, and students may be able to use these as resources.
- Writing quality. There are some well-written college papers
- Grammar tools. The Bartleby site appears to have some good tools; however, they are premium.
Now for some negative points:
- Academic writing quality here is not reliable.
- Customer support. No way to contact the support team directly, and the response time is unacceptable.
- Site design. The website is very poorly designed, and many papers are miscategorized.
- Essay writing. No custom writing services are offered.
In most cases, students should use other sites or services to have their academic writing needs met. They will definitely have to go elsewhere to order a custom essay. This is not a writing service. While there are some good examples here, it can be difficult to find them. Further, there are several that are fairly poor quality. Students interested in examples of academic writing can find many for free online. We do think that students may get some benefit from the premium writing tools.